Refund & Returns Policy
We want you to be completely satisfied with your Yamaha quad purchase. If for any reason you are not happy with your product, our return and refund process is designed to be as simple as possible.
Returns
- Eligibility: Returns are accepted within 30 days of receiving your Yamaha quad or product.
- Condition: The product must be in unused, original condition with all tags, packaging, and manuals intact.
- Return Process: To initiate a return, please contact our customer service team at info@yamahabansheess.com or via our online form. Once your return is approved, you will receive instructions for returning the product.
Refunds
- Processing Time: Refunds will be issued to the original payment method within 7-10 business days after receiving the returned product.
- Non-Refundable Items: Certain items, including gift cards, personalized products, or items marked as non-returnable, are not eligible for refund.
Exchanges
- If you wish to exchange your product for a different model or size, we’ll be happy to assist you. Please contact us for exchange details.
Shipping Costs
- Return Shipping: Customers are responsible for return shipping fees unless the product was defective or damaged upon receipt.
- Original Shipping Fees: Original shipping costs are non-refundable.
Damaged or Defective Products
If your Yamaha quad or other product arrives damaged or defective, please contact us immediately so we can resolve the issue. We will provide a full refund or replacement at no additional cost.